FAQ
Are the bags in stock?
Most of our bags are made to order or produced in small batches.
This means they are not always held in large stock.
How long does delivery take?
Delivery times may vary depending on the product.
In most cases, orders are delivered within 1 to 4 weeks.
Why does delivery take longer?
We prioritise quality and responsible production over speed.
Many of our products are made based on demand, not mass-produced.
Can I customise a bag?
Selected models can be customized with your logo or initials. Customization is always done in a way that respects the original design.
Do you offer corporate or bulk orders?
Yes. We work with companies on custom projects for teams, partners and special occasions.
For more information, please contact us.
Do you accept returns?
Yes. You can return unused products within the return period (14 days).
Please note that customised items may not be eligible for return.